How Top AC Inc Kept My Glendora Family Warm When It Mattered Most

 


I want to tell the story of a heating repair experience in Glendora that I still think about when recommending contractors to neighbors. It illustrates exactly why the company you choose for heating work matters — not just for comfort but for safety.

The Problem

December in Glendora. Temperatures had dropped into the mid-30s overnight and my furnace was producing heat, but less than it should. The house was maintaining about 63°F when the thermostat was set to 70°F. Something was clearly wrong.

The First Contractor

The first company I called cleaned the burners and replaced the air filter. Charged me $175. The heating improved slightly for about a week and then declined again.

Calling Top AC Inc

I found Top AC Inc through a Glendora neighborhood forum. Their technician arrived on time and immediately took a different approach. He did not start by cleaning things — he started by testing things.

Using proper diagnostic equipment, he measured refrigerant pressure on the heat pump side (I have a dual-fuel system), tested the electrical components, and then inspected the gas furnace's heat exchanger with an appropriate inspection tool.

What he found: a crack in the primary heat exchanger that the first contractor had completely missed. The reduced heating output was the furnace's safety systems partially compensating for the compromised exchanger.

What This Means for My Family

A cracked heat exchanger is not just an efficiency problem. It is a potential carbon monoxide risk. Top AC Inc found it. The previous contractor had not looked for it.

The repair was completed with a written estimate I approved beforehand. The technician performed a combustion analysis and CO check before leaving.

Complete Services Available in Glendora

📞 (855) 999-8672 

🌐 https://top-ac.com/

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